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Prakash Acrylics
Pvt. Ltd. Terms and Conditions
Prakash Acrylics Pvt. Ltd. does everything possible to ensure that your order
is delivered on time and in excellent condition. In our continued effort to
provide custom solutions, some orders will require special cutting, labor,
and/or shipping attention. Please read these Terms & Conditions
carefully. By placing an order with Prakash Acrylics, you agree to these
Terms & Conditions, and understand that they are subject to change, with
the most recent version always viewable on this website.
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Taxes
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Applicable GST is additional to the order value.
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Pricing &
Products
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Prakash Acrylics
Pvt. Ltd. prices are subject to change. Prices are in INR ( Indian Rupees).
Pricing, photographic and typographical errors are subject to correction.
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Processing
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Order Processing
All orders are processed after the confirmation by the customer over a phone
call or personal meeting and payment received against the order. Orders are
processed and shipped within 1-2 business days. Cutting may add additional time
to the process. Any order that has an issue that prevents processing will be
sent an email advising of the issue. Any order that is placed on hold will be
advised via email that the order is on hold. If an order is put on hold to
await a response, no further action will take place by Prakash Acrylics Pvt.
Ltd. until a response is received in writing from the customer advising how
to proceed.
Backorders
Items ordered may not be immediately available and are subject to backorder.
If an item is temporarily out of stock, Prakash Acrylics Pvt. Ltd. may
backorder that item and ship the remaining items immediately.
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Payment
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Payment is due in
full at the time the order is placed unless otherwise specified.
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FOB
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Terms of shipment
will be considered FOB origin unless otherwise specified.
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Cancellations, Returns & Refusal of Goods
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Cancellations
If the customer needs to cancel an order, they must send their request in
writing. The cancellation request must be received and acknowledged prior to
the order being shipped. The customer is responsible for ensuring that the
cancellation request has been received prior to the order being shipped. When
the cancellation request is received, it will be processed and a credit will
be issued within two business days. 1 2
Refusal
Refusing an order is not a valid way to cancel an order. If the delivery of
an order is refused for any reason, the customer will be responsible for the
return shipping fee incurred to return those goods to PAPL. Where applicable,
the return shipping fee will be deducted from the cost of any re-sellable
goods received back. Any excess shipping fees will be charged to the customer.
Any difference between the return shipping fees and the amount of re-sellable
goods will be credited back.
Custom Orders
Once goods are cut to size, the customer may not cancel or refuse the
delivery of the order. If a custom-cut order ships and is refused for any
reason, the customer will be held responsible for the full order amount
(including shipping), and all return shipping costs. The return shipping fee
is non-negotiable and will be charged.
1 Shipping fees will not be credited for
cancelled/returned/refused orders. Prakash Acrylics Pvt. Ltd.is not
responsible for the length of time that the credit card company takes to post
a credit to the customer's account.
2 NON-RETURNABLE GOODS INCLUDE BUT ARE NOT LIMITED TO: Cut to
size goods, custom manufactured goods, closeouts, adhesives, resins, patio
table tops, lemonade dispensers, and drink ware.
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Special Orders
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Goods
manufactured/fabricated to the customers specifications are done so at
customers risk. Customers shall indemnify, defend, and hold harmless Prakash
Acrylics Pvt. Ltd. against claims by third parties of infringement of any
such party's patent or proprietary rights.
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Limitation of
Damages
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Prakash Acrylics
Pvt. Ltd. cannot be held liable for any consequential or incidental damages
arising from this transaction.
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Warranties
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Prakash Acrylics
Pvt. Ltd. warrants that at the time of delivery, goods are in accordance
written specifications, or if none is specified, in accordance with the Prakash
Acrylics Pvt. Ltd. standard specification for the grade or product ordered by
the customer.
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Fitness of Use
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Prakash Acrylics
Pvt. Ltd. provides product use information as a suggestion, and does not
prescribe a fitness of use for any item. The customer is ultimately
responsible for the appropriate testing of materials to check use for their
particular application.
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Superseding Effect
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The terms hereof
shall supersede any conflicting or additional terms of any standard form
submitted to Prakash Acrylics Pvt. Ltd.by the customer. Customers may not
refuse or cancel an order because these Terms & Conditions were not
followed. If you have any questions or concerns regarding these terms and
conditions, please call Prakash Acrylics Pvt. Ltd.at +91-22- 26760115, 011-23582585 before
finalizing your order.
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